Workaround no longer working

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  • #5509
    Eva
    Guest

    Hello,

    Since yesterday evening, the workaround no longer works for me. I’m using version 15 (because I have some JavaScript code of my own that doesn’t seem to work with version 16) with the alert commented out. It worked fine, but since yesterday, whenever I (or a participant) start the experiment, it goes through the delay test in a funny way (it shows “Please wait…”, then the next “Please wait…” slides up from below it to replace it) and then just stops entirely (i.e. shows a blank screen with only the banner and “Powered by Qualtrics” on it). I’m losing lots of participants, so would appreciate a quick solution!

    Best wishes,
    Eva

    #5510
    Eva
    Guest

    Addendum: when I try to use version 16, it just gets stuck on the delay test (“Please wait…”).

    #5515
    Stephen
    Guest

    same problem here :/

Viewing 3 posts - 1 through 3 (of 3 total)
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