Parser not working for me on Mas OSX

[Lindsay]

Hello,
I’ve downloaded the parser to my Mac OS X. When I open the parser then choose the file I want to convert nothing happens and the parser crashes.

Is there a particular format the .csv needs to be in? Or could this just be a bug in the parser?

[Elizabeth Collins]

I have the same problem. I get the error message “The action “Run AppleScript” encountered an error. Check the actionʼs properties and try running the workflow again.”

Best,

Elizabeth

[Erwin Haasnoot]

Hi Lindsay and Elizabeth,

Very sorry about the late response. We try to be vigilant for questions, but sometimes some of the slip through the cracks 🙁

We’re working on a new version of the parser in python and deprecating the old one when that happens. The new version should be ready for use very soon (including a fancy webservice that you’ll be able to set-up for yourself very easily as well).

If you’d like your datafile parsed quickly, you can drop us an email at support@qrtengine.com and we’ll do the parsing for you.

Hopefully this solves your problems. Again, we apologize for the delayed response.

Best regards,

Erwin

[Author]

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