Hi Lindsay and Elizabeth,
Very sorry about the late response. We try to be vigilant for questions, but sometimes some of the slip through the cracks 🙁
We’re working on a new version of the parser in python and deprecating the old one when that happens. The new version should be ready for use very soon (including a fancy webservice that you’ll be able to set-up for yourself very easily as well).
If you’d like your datafile parsed quickly, you can drop us an email at email@example.com and we’ll do the parsing for you.
Hopefully this solves your problems. Again, we apologize for the delayed response.