Hi QRTEngine Team,
A colleague downloaded the results of a QRTEngine survey within Qualtrics’ new “Insight Platform”, the file structure has changed and the QRTEngine python parser throws an error. When she switched back to the current platform and downloaded the data, everything worked.
Our concern is that Qualtrics will be ditching the current platform and moving everything to the new “Insight Platform” in July, meaning that your current parser may no longer work. Is this something you’re aware of? Are there any ways to handle this right now, or plans to update the parser soon?
Thanks
Note. In addition to column changes, We were using an imported survey (.qsf), which also results in a whole new row in the .csv file using the Insight Platform.