Qualtrics blocks questions in QRT not all displaying

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  • #5317
    Fran
    Guest

    I have developed a survey that contains both QRT tasks and a Qualtrics blocks survey. To get the non-QRT questions to show, I have used the following JS code:

    Qualtrics.SurveyEngine.addOnload(function()
    {
    QRTE.unhideQuestions(); //Unhide all questions
    $(‘NextButton’).style.display = ‘inline’; //Unhide next Button
    });

    The code works well in that the questions aren’t hidden. However, only alternating questions are legible. The other questions have a black bar going straight across and the reader is unable to see the question. In other words the matrix table is question 1 white background, question 2 black background, question 3 white, and so on and so forth.

    Is there a JS code that has to be added to make all questions in a matrix table visible? I tried making changes under “Look & Feel” where I made the “highlight” color white. When I did this in the “Look & Feel” preview window, all questions were visible. But when I previewed the survey after saving changes, none of the highlights applied and there are only alternating white and black lines.

    Any advice or insights would be greatly appreciated!

    Fran

    #5318
    Fran
    Guest

    It appears that in the preview survey window, when I click on the question that is in all black, it is visible. Clicking anywhere outside of the question turns it black again. How can I get it to stay permanently visible?

    #5319
    Fran
    Guest

    Nevermind! It appears that, for whatever reason, the alternate row under “Look and Feel” was set to black. Thank you anyway!

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